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Shop policy

Returns & Exchanges

7-day window

Contact us within 7 days of delivery to request an exchange or return.

Condition

Items must be unworn, unwashed and in their original packaging with tags attached.

Exchanges

Wrong size? We'll swap it for another size of the same item, subject to stock.

Refunds

Approved refunds go back to your original payment method within 7–14 working days after we receive the item. Delivery fees are not refundable.

Faulty or wrong item

If your item arrives damaged or isn't what you ordered, we cover the return delivery cost.

How to start

Email africanafai@gmail.com with your order number and a photo of the item.

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